Cancellation Policy  

At Peakpower, operated by Dealdash Probuy Web Solutions Private Limited, we strive to provide you with a seamless and trustworthy shopping experience from beginning to end. We understand that sometimes plans change, and you might need to cancel an order. This policy explains how and when cancellations are possible, along with details about refunds.  

Who This Policy Covers  

In this policy, “we,” “us,” and “our” refer to Dealdash Probuy Web Solutions Private Limited, and “you” or “your” means you, our valued customer shopping on Peakpower. By placing an order, you agree to these terms, so we encourage you to read this policy carefully before making or canceling a purchase.  

When Can You Cancel Your Order?  

You may cancel your order only if it hasn’t yet entered the processing or shipping stage. If your order is still being prepared, you’re in luck!   
 

Please note:   
 

To check your order status, simply log into your account or contact our customer support.   
 

If your order is already packed or handed over for delivery, cancellation won’t be possible. However, we’ll do our best to explore alternative solutions if available.  

When Should You Request a Cancellation?  

To ensure a smooth cancellation process:   
 

Submit your cancellation request before your order enters packaging or shipping.  

Once the shipment process starts, cancellations can no longer be accepted.  

During busy periods such as holidays or sales events, cancellation windows may be shorter. Any such exceptions will be clearly communicated at checkout.  

How to Cancel Your Order  

Canceling your order is quick and easy. Just follow these steps:   
 

• Log into your Peakpower account.  
• Go to the ‘Orders’ section.  
• Select the order you want to cancel.  
• Click on ‘Cancel’ and follow the prompts.  

If you run into any issues, don’t hesitate to reach out to our customer support team for assistance.  

What Happens After Cancellation?  

Once your cancellation is confirmed:  

• We will process your refund to the original payment method you used.  
• Refunds typically take 5 to 7 business days to reflect, depending on your bank or payment provider.  
• You’ll receive an email confirming that your refund has been initiated.  
• If you experience any delay beyond this timeframe, please contact our support team for help.  

Orders That Cannot Be Canceled  

Please note that cancellations are not possible for:   
 

• Orders already packed or dispatched.  
• Items labeled as final sale or non-cancellable at the time of purchase.  

Policy Updates  

Dealdash Probuy Web Solutions Private Limited reserves the right to modify this cancellation policy at any time without prior notice. If we detect any suspicious orders or breaches of our terms, we may cancel those orders at our discretion. The latest version of this policy, as posted on our website, will always apply.  

Need Help?  

If you have any questions or need assistance with canceling an order, please reach out to us at dealdashprobuywebsolutionspvtl@gmail.com . Your satisfaction is our priority, and we’re here to make your shopping experience as smooth and transparent as possible.